Operations Associate

Charleston, SC

35 Hours/Week; Monday-Friday 10am-4pm

The Tiny Tassel is looking for someone to join our team in a full-time operations position, and be responsible for completing the following:

What you'll do:

-Manage product orders and inventory for our e-commerce and retail channels

-Maintain and manage product listings, inventory, and product availability in Shopify

-Assist in receiving & processing inventory shipments

-Act as the operational liaison between retail and e-commerce teams

-Provide the highest level of customer care to our growing customer base via email

-Answer incoming customer and vendor emails regarding orders and product availability

-Notify the appropriate team of any online errors or updates that need to be made

-Order and maintain stock levels for retail and office supplies

-Organize team schedule and communicate as needed

-Update and audit website pages

Who you are:

-Experience in e-commerce, retail, or small business operations 

-Excellent communication and problem-solving skills

-Proficiency with Excel and familiarity with Shopify is a plus

Located in Charleston, SC