Join our team at The Tiny Tassel

Take ownership. Think boldly. Finish strong.

At The Tiny Tassel, we're looking for someone who doesn't just follow the script—you anticipate needs, solve problems on the fly, and leave things better than you found them. This role is perfect for someone ready to wear multiple hats and make decisions with confidence on the floor.

 What You'll Own:

Customer Experience Leadership

Own the customer journey from hello to goodbye—introducing yourself, reading the room, and creating moments that make people feel genuinely welcome

Make confident decisions at the point of sale: suggest products, adapt the experience, and know when to ask for backup

Build real relationships that turn first-time visitors into loyal community members

 

Proactive Problem Solving

Notice what needs fixing and fix it—whether that's a merchandising gap, a customer concern, or a process bottleneck

Bring fresh ideas to the table about how we display, sell, or serve better (and we want to hear them)

Anticipate busy shifts and rally the team before things get hectic

 

Inventory & Operations

 Maintain our beautifully curated stock with intention—every piece matters

 Own the daily setup and breakdown with pride in how our space represents the brand

 Handle e-commerce support, customer service followups, and administrative tasks without being asked twice

 

Visual Merchandising

 Create displays that stop people in their tracks—use color, texture, and storytelling to make our pieces shine

 Understand why something works aesthetically and be able to articulate it

 Treat our space like it's your own design studio & leave it better than you found it

 Who You Are:

Confident & Authoritative — You make decisions, own your choices, and communicate clearly. You don't wait for permission; you ask smart questions and move forward.

Proactive & Self Directed — Waiting around isn't your style. You spot what needs to happen next and make it happen. You finish strong.

A Creative Problem Solver — When something breaks, when a customer has a need, when we could do something better—you're already thinking of solutions.

Genuinely Personable — You connect authentically with people. You're warm, not just polished. You make customers feel like they belong.

Aligned With Our Values — Color as a lifestyle. Empowering each other. Building real community. Celebrating individuality. You get it.

Someone Who Thrives on Variety — You're comfortable juggling customer interaction, physical tasks, creative work, and admin all in one shift.

 The Reality of This Role:

~ 20 hours/week including Saturdays and holiday coverage

 Work alongside our Operations and Retail teams in our Charleston boutique at 46 Spring Street

 Be ready to make judgment calls, suggest improvements, and own your corner of the business

 Wear the brand—literally—with our monthly clothing & accessories allotment 

 Enjoy 40% employee discount on everything we make

 What Success Looks Like After 60 Days:

 You know our customers by name and understand what makes each one tick

 You spot merchandising opportunities and implement them without prompting

 You handle difficult situations with grace and clear communication

 You've brought at least one great idea to the team that we're actually implementing

 You're someone the team trusts to hold the space, own a shift, and represent who we are

 Ready to Apply?

Complete this form to get started. Our team will reach out via email for next steps.

 

The Tiny Tassel is a woman-owned design house and boutique founded in Charleston by Mimi Striplin. We are committed to building a team as intentional, joyful, and expressive as our work.